Reference

How winbajee Handles Your Personal Data

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and browse the lobby — and how we use, store and protect it.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data any timeCookie choices in your hands

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We treat your account data as an operational responsibility, not a marketing asset. Every layer of our data handling — from collection to deletion — is designed around what is necessary to run your account and process your payments through bKash, Nagad or Rocket. Nothing beyond that.

Encryption at Every Step

Data transmitted between your device and our servers is encrypted via SSL. This covers login sessions, payment instructions sent through bKash or Nagad, and account detail updates you make in settings.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can block non-essential cookies in your browser; this will not prevent you from accessing your account.

Data Retention Limits

We keep your data only as long as your account is active or as required by applicable law. When an account is closed and the retention period expires, personal data is deleted or anonymised from our systems.

Your Right to Request Changes

You can ask us to correct inaccurate data, request a copy of what we hold about you, or ask for deletion where local law permits. Contact us through live chat or the account settings panel to start this process.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct or delete your personal data, or if you have a question about how we handle your account information, our support team is the right place to start. We aim to respond to all privacy-related requests within a reasonable time. You can reach us through the channels below.

What We Collect and Why We Collect It

winbajee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number and the payment method you use — whether that is bKash, Nagad or Rocket. Transaction records tied to your account wallet are stored to process withdrawals, verify deposits and resolve any disputes you raise with

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our support team. We also collect device identifiers, browser type and session activity to keep your account secure and to maintain continuity across mobile and desktop access. Cookies and similar tracking tools record your session preferences; you can adjust these through your browser settings at any
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time. We do not sell, rent or trade your personal data to unrelated third parties. Data shared with payment processors — such as bKash, Nagad or Rocket — is limited to what those processors need to complete your transaction. Retention periods follow the requirements of applicable
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law; we delete or anonymise data when it is no longer needed for the purpose it was collected. Your eligibility to use winbajee and how this policy applies to you depends on your local law and the region in which you access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on winbajee

Here are the questions we get most often about how we handle your personal data, your rights around that data, and what happens to payment information tied to bKash, Nagad or Rocket transactions.

We collect your name, mobile number, email address and payment method details. If you use bKash, Nagad or Rocket, we record the transaction reference needed to verify deposits and process withdrawals to your wallet.

Payment data is shared only with the payment processor — bKash, Nagad or Rocket — to the extent needed to complete your transaction. We do not pass this data to advertisers or unrelated third parties.

We retain data for the period required by applicable law after account closure. Once that period ends, your personal data is deleted or anonymised. You can contact support to ask about the specific retention period for your account.

Yes. Log in, go to Account Settings, and submit a data access request. Alternatively, contact us via live chat or email with your registered mobile number and we will process your request.

We use session cookies for login continuity and analytics cookies for page performance. You can block non-essential cookies through your browser settings. Your account access will continue to work normally after doing so.

Access to winbajee and the applicability of this policy depends on your local law and eligible regions. We recommend you check whether online gaming services are permitted under the laws that apply to you before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoTerms & Conditions

How winbajee Handles Your Personal Data

How We Protect and Manage Your Information

Encryption at Every Step

Cookie Transparency

Data Retention Limits

Your Right to Request Changes

How to Reach Us About Your Privacy

Common Questions About Your Privacy on winbajee

01 What personal data does winbajee collect when I open an account?

02 Is my bKash or Nagad payment information shared with anyone?

03 How long does winbajee keep my account data after I close my account?

04 Can I request a copy of the data winbajee holds about me?

05 Does winbajee use cookies, and can I turn them off?

06 Does this Privacy Policy apply to me regardless of where I am in Bangladesh?

Privacy Policy

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